For Patients & Families
Educational information and support for patients and caregivers on preventing avoidable readmissions
About the ARC ProgramThe ARC Program is an effort by San Francisco Bay Area health care providers to improve care transitions for all patients. Care transitions take place each time a patient moves between one healthcare setting and another. For example, going home from the hospital is a care transition.
The period of time following a hospital stay can be difficult because patients are still healing while having to navigate the complex healthcare system. Too often this leads to patients being readmitted (ending up back in the hospital). The ARC program is committed to improving care transitions so patients do not get readmitted. ARC efforts have resulted in reducing > 3,300 readmissions and saving > 32 million dollars. Rehospitalizations may occur because:
The relationship between healthcare professionals and their patients and families is critically important and is a key factor in keeping patients from returning to the hospital. |
Share Your StoryHave you had an experience with a rehospitalization shortly after leaving the hospital while in the following settings?
We want to hear from you! Your story will help us know where improvement is needed.
Share Your Story |
Leaving the HospitalHospital Discharge Checklist and Care Transition Plan Care About Your Care discharge checklist and care transition plan providedby the Robert Woods Foundation.
Taking Care of Myself: A Guide for When I Leave the Hospital Easy-to-read guide for patients to use at discharge that helps them track medication schedules, upcoming medical appointments, and important phone numbers.
Top 10 ReasonsYou Need Physician Follow-up Within 7-days After Discharge Safety As You Go from Hospital to Home National Patient Safety Foundation® Families and CaregiversCaregiver Action Network Through these Caregiver Links, you will nd a range of information to make your caregiving experience more successful.
Palliative and End of Life CareAdvance Health Care Directive Fact Sheet for Consumers Coalition for Compassionate Care of California Information about Advance Health Care Directives. |
Medication SafetyMy Medication List- National Transitions of Care Coalition How to Take your Medication Safely Institute for Safe Medication Practices
Help Avoid Mistakes with Your Medicines The Joint Commission Your Medication: Play it Safe Agency for Healthcare Research and Quality What You Can Do to Avoid Medication Errors Institute of Medicine RX Drug Smarts AARP Talking with Your Care ProvidersAsk Me 3 Partnership for Clear Health Communication Joins Forces with the National Patient Safety Foundation. Every time you talk with a doctor, nurse, or pharmacist, use the Ask Me 3 questions to better understand your health.
Quick Tips - When Talking with Your Doctor 7 Steps to Managing Your Health Resource Guide Taking Care of MY Healthcare Guide |
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